This Privacy Policy (referred to as "this policy") only applies to Hillme App (referred to as "we") and does not apply to third-party products or services that have separate privacy policies and are not incorporated into this policy. When you use our products, we will collect, store, use and provide your personal information in accordance with this policy. At the same time, we will explain to you through this policy how we provide you with services to access, update, manage and protect your personal information. This policy is closely related to your use of our products. We recommend that you carefully read and understand the entire content of this policy and make the choices you deem appropriate. We strive to express it in easy-to-understand, concise words, and mark the provisions in this policy that have a significant bearing on your rights and interests in bold to draw your attention. If you have any questions, comments or suggestions, please contact us through any of the following methods: rzzqzpyn@outlook.com
We will not share your personal information with companies, organizations and individuals other than Hillme service providers, except in the following circumstances:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties;
2. Sharing under legal circumstances: We may share your personal information externally in accordance with laws and regulations, litigation and dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law;
3. Sharing with affiliated companies: In order for us to jointly provide you with services based on associated accounts, recommend information that may be of interest to you, or protect the personal and property safety of Hillme affiliated companies or other users or the public from infringement, your personal information may Will be shared with our affiliates. We will only share necessary personal information (for example, to facilitate you to use our affiliated company products or services through your Hillme account, we will share your necessary account information with affiliated companies). If we share your personal sensitive information or affiliated companies change your personal information, The purpose of use and processing of information will require your authorization and consent again;
4. Sharing with authorized partners: Only to achieve the purposes stated in this privacy policy, some of our services will be provided jointly by us and authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. For example, arranging for partners to provide services. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for other purposes unrelated to products or services.
We send information to vendors, service providers and other partners who support our business, including providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertising and services, providing customer service, and payment facilitation. or conduct academic research and investigations. We will sign strict data protection agreements with companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. When it comes to mergers, acquisitions or bankruptcy liquidations, or other situations involving mergers, acquisitions or bankruptcy liquidations, if personal information is transferred, we will require new companies and organizations that hold your personal information to continue to be bound by this policy. Otherwise, we will require the company, organization and individual to re-obtain your authorization and consent.
Public disclosure
We will only publicly disclose your personal information under the following circumstances:
1. We may publicly disclose your personal information with your explicit consent or based on your active choice;
2. If we determine that you have violated laws and regulations or seriously violated the relevant agreement rules of Hillme, or to protect the personal and property safety of users of Hillme and its affiliated companies or the public from infringement, we may collect levies in accordance with laws and regulations or the relevant agreement rules of Hillme. Disclose personal information about you with your consent, including related violations and measures Hillme has taken against you.
Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information
In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:
1. Related to national security;
2. Relevant to public safety, public health, and major public interests;
3. Relevant to criminal investigation, prosecution, trial and judgment execution;
4. To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
5. Personal information that you disclose to the public on your own;
6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
According to legal provisions, sharing and transferring de-identified personal information, and ensuring that the data recipient cannot recover and re-identify the subject of the personal information, does not constitute the external sharing, transfer and public disclosure of personal information. The use of such data Storage and processing will be without further notification to you and without your consent.
1. Storage period
While you are using Hillme voice products and services, we will continue to save your personal information for you. If you cancel your account or actively delete the above information, we will save your information in accordance with laws and regulations such as the Cybersecurity Law. After you cancel your account or actively delete the above information, we will no longer use your personal information commercially, but we may anonymize your personal information before using it.
2. Save the region
Your personal information is stored in the country where the user is located, and we will not transfer your personal information across borders.
1. We attach great importance to the security of your personal information and will strictly abide by relevant laws and regulations. We will strive to take reasonable security measures (including technical and management aspects) to protect your personal information and prevent the personal information you provide from being used improperly. or unauthorized access, public disclosure, use, modification, damage, loss or disclosure.
2. We will use encryption technology, anonymization processing and related reasonable and feasible means that are no lower than those of industry peers to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.
3. We will establish a dedicated security department, security management system, and data security process to ensure the security of your personal information. We adopt a strict data use and access system to ensure that only authorized personnel can access your personal information, and conduct security audits of data and technology in a timely manner.
4. Although the above reasonable and effective measures have been taken and the standards required by relevant legal regulations have been complied with, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security Measures cannot always guarantee 100% security of information. We will try our best to ensure the security of the personal information you provide to us.
5. You know and understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and related personal information to others. If you find that your personal information, especially your account or password, has been leaked, please contact Hillme customer service immediately so that we can take appropriate measures according to your application.
6. We will formulate an emergency response plan and immediately activate the emergency plan when a user information security incident occurs, and strive to prevent the impact and consequences of these security incidents from expanding. Once a user information security incident (leakage, loss) occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can take precautions on your own and risk reduction recommendations, remedies for you. We will promptly notify you of the incident-related information through push notifications, emails, letters, text messages and related forms. When it is difficult to inform you one by one, we will issue announcements in a reasonable and effective manner.
We attach great importance to the management of your personal information and do our best to protect your rights to inquire, access, modify, delete, withdraw consent, cancel your account, and complain and report your personal information, so that you can protect your privacy. and information security.
1. Access to your personal information
You have the right to access your personal information unless otherwise required by laws and regulations or as otherwise required by judicial or administrative authorities. You can access your personal information yourself by:
1.1 Account information: If you wish to access or edit personal payment information, security information, etc. in your account, you can perform such operations through the "Me" page after logging in to your account;
1.2 Usage information: You can query your usage information through our product-related pages, including: dynamic release content, historical records, transaction information, etc.;
1.3 Other information: If you encounter operational problems during the visit and need to obtain other personal information that cannot be obtained as mentioned above, you can contact us at any time through Hillme customer service. We will review the issues involved as soon as possible and respond promptly after having a dedicated person verify your user identity.
2. Correct or supplement your personal information
When you find that the information you provide us is incorrect, incomplete, or updated, you can make a correction or supplement request through the methods listed in this article "1. Access your personal information". We will respond promptly after review.
3. Delete your personal information
You can delete your personal information through the methods listed in this article "1. Access to your personal information".
You can make a request to us to delete personal information under the following circumstances:
3.1 If our processing of personal information violates laws and regulations;
3.2 If we collect and use your personal information without your consent;
3.3 If our handling of personal information seriously violates our agreement with you;
3.4 If you no longer use our products or services, or you actively cancel your account;
3.5 If we permanently no longer provide products or services to you.
If we decide to respond to your deletion request, we will also try our best to notify the subjects who obtained your personal information from us and require them to delete it in a timely manner, unless otherwise provided by laws and regulations, or unless these subjects obtain your independent authorization. At the same time, please be aware that if your public information in Hillme is crawled, cached, stored, copied by other users or independent third parties that have no cooperation, association with us and are not under our control, or uploaded and saved on other websites by other users At this time, the relevant information will not be under our control.
After you delete your personal information from our products or services, we may not immediately delete the corresponding information from the backup system in accordance with the requirements of laws and regulations, but we will delete the information when the backup is updated.
4. Change the scope of your authorization and consent
4.1 You can turn off the geographical location, address book, camera, microphone, and photo album permissions in the device's own operating system, change the scope of consent, or withdraw your authorization. After withdrawing authorization, we will no longer collect information related to these permissions;
4.2 Specific business functions and services will require your information to be completed. When you withdraw your consent or authorization, we will no longer be able to provide you with the functions and services corresponding to the withdrawal of consent or authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect our previous processing of personal information based on your authorization.
5. Cancel account
You can cancel your account through "About Hillme" on the "Me" - "Settings" page. Before you cancel your account, we will verify your personal identity, security status, device information, etc. For the logout process and content, please see the tips on the logout page. You know and understand that the act of canceling your account is irreversible. When you cancel your account, you will not be able to log in and use our products with this account. At the same time, the content and rights that have been generated by this account under Hillme have been generated and have not been consumed. All rights and interests and future overdue interests will be cleared; all information under the account will be deleted or anonymized, unless otherwise provided by laws and regulations. If you have any questions during the logout process, you can contact Hillme customer service in time to solve it.
6. Complaints and reports
You can make complaints or reports according to our publicized system. If you think your personal information rights may have been infringed, or find clues that your personal information rights have been infringed, you can go to [Me] - [Feedback] and enter the relevant interface to contact us. You may need to provide some material proof as required by us. Your identity. We will respond to your complaints and reports within 15 days after verification. We may reject certain requests that are unreasonably repetitive, pose risks to the legitimate rights and interests of others, or are extremely unrealistic.
7. In the following circumstances, we will not be able to respond to your request in accordance with legal and regulatory requirements:
7.1 Related to national security and national defense security;
7.2 Related to public safety, public health, and major public interests;
7.3 Related to criminal investigation, prosecution, trial and execution of judgments;
7.4 There is sufficient evidence that the personal information subject has subjective malice or abused his rights;
7.5 Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
7.6 Involving business secrets.
We collect and use your personal information in accordance with the principles of legality, legitimacy and necessity to achieve the functions described in this policy:
(1) Information you provide to us.
1. Information you submit when registering an account on our platform or products
When you register or log in to your Hillme account, you can proactively complete relevant online identity information (such as avatar, nickname, and password).
(2) Information collected during your use of the service.
In order to better serve you, we will collect relevant information about you, including:
1. In order to ensure your normal use of the basic functions and normal services of Hillme, improve and optimize our service experience, and protect the security of your account, when you use the Hillme website, we will automatically receive and record your browser, computer, and mobile phone information. Device information, including but not limited to your IP address, browser type, language used, access date and time, software and hardware information, and your page browsing history on the Hillme website; if you download or use our or our When affiliated company client software, or accessing mobile web pages to use the services of our platform, we may read information related to your location and mobile device, including but not limited to device model, device identification code, operating system, resolution, telecommunications Operators etc. Please understand that this information is the basic information we must collect to provide services and ensure the normal operation of the services.
2. We will collect the content and information you upload or publish through our platform, such as text and the date, time or location of such information.
3. In order to improve user experience, we will collect the following information:
(1) Information about your usage operations and behavior on Hillme; for this purpose, we will collect device information when you use Hillme, including device model, unique device identifier, operating system, resolution, and telecom operator software and hardware information;
(2) The interactive information you actively provide such as the created server and its channels, text chat information, etc. will be stored in our server;
(3) Camera (camera), microphone, photo album (storage) permissions, etc. will not be turned on by default. Only with your explicit consent will we call or use it within the scope of your consent. For such permissions that you have authorized to us, you can also query the type of system permissions that we have called or used, the purpose of use, and conduct unified management in "Me-Privacy Settings-Personal Permissions Management-System Permissions Management".
4. Expand business functions:
We need to capture the programs currently running on your computer to enable you to use user feeds and in-game overlays. You can opt out of the User Experience Improvement Program in Personal Settings - Privacy, thereby refusing us to collect your corresponding information.
5. In addition to the above information, in order to improve service quality, we may also collect other information about you, including but not limited to the relevant information you provide when you contact our customer service team, and the information you send to us when you participate in the questionnaire. Questionnaire response information, as well as relevant information provided when you interact with our affiliated companies and partners. At the same time, in order to improve the security of your use of related services and more accurately prevent phishing website fraud and Trojan viruses, we may learn some of your network usage habits, your commonly used software information and running processes, etc. Determine the risk of your account and may record some URLs that we believe are risky.
In order to improve service quality, we may use your information for the following purposes:
Provide services to you;
For identity verification, customer service, security, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you;
To allow you to participate in surveys about our products and services;
Let us better understand how you access and use our services, so as to respond to your needs in a targeted manner, such as language settings, location settings, help services and instructions, or other responses to you and other users;
Software certification or management of software upgrades;
To allow you to participate in surveys about our products and services;
Other uses with your permission.
Our privacy policy may change. If there are changes in business functions, changes in purpose of use, changes in the contact information of the person in charge of personal information protection, etc., we will revise the privacy policy accordingly.
We will not limit your rights under this Privacy Policy without your explicit consent. For significant changes, we will provide prominent notice. You can also check this privacy policy regularly to get the latest terms.
Major changes referred to in this policy include but are not limited to:
1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;
2. The main objects to whom personal information is shared, transferred or publicly disclosed change;
3. Significant changes in your rights to participate in the processing of personal information and the way in which you exercise them;
4. When our responsible department, contact information and complaint channels for handling personal information security change;
5. When the personal information security impact assessment report indicates that there is a high risk.
If you choose to continue to use our services after receiving notice, you agree to be bound by the revised policy.
We will also archive the old version of this policy for your review. You can apply to us for review through the aforementioned contact information.
We are committed to protecting the personal information of minors. This application is not designed or provided for minors, and we do not knowingly collect personal information from minors under the age of 18. If a parent or guardian becomes aware that a minor under the age of 18 has provided us with personal information without their consent, please contact us using the information listed under the "How to Contact Us" section below.
You can contact us through the following methods and we will respond to your request within 15 working days:
1. If you have any questions, comments or suggestions about the content of this policy, you can contact us through "Me" - "Feedback" in the APP;
2. If you have any questions, comments or suggestions about the content of this policy, you can also send your questions to (rzzqzpyn@outlook.com);